The Restaurant Store - Wilmington has quickly become a cherished destination for restaurant suppliers in New Castle, DE. With its convenient location on Morehouse Drive, the store offers an inviting atmosphere that’s immediately apparent as you step inside. Customers rave about the exceptional service, consistently highlighting the friendliness and helpfulness of the staff. From Charles Dickerson’s praise for the pleasant staff to Jill Jones’ enthusiastic endorsement of the attentive service, it is clear that customer satisfaction is a priority here. Jill's particular experience underscores how the team goes above and beyond, resolving billing issues swiftly and ensuring she felt valued as a shopper. The store provides a seamless shopping experience, whether browsing online or in person, as Italian Kitchen noted, with a straightforward pickup process. Amanda and Carlos, specific staff members mentioned, stand out for their personal approach and expert advice, making this store especially accommodating for those starting their culinary ventures. To top it off, their ability to help load purchases into vehicles adds a generous touch to an already impressive service experience. In essence, The Restaurant Store - Wilmington is not just a store; it is a supportive hub for culinary professionals, marked by high-quality service and a commitment to nurturing their customers’ needs. For anyone seeking restaurant supplies, this store likely becomes a go-to source for years to come.
Amenities and More
Accessibility
Has wheelchair-accessible car park
Has wheelchair-accessible entrance
Service options
Offers delivery
In-store pick-up for online orders
On-site services available
Planning
Good for quick visit
Payments
Accepts cheques
Accepts credit cards
Accepts debit cards
Accepts NFC mobile payments
Credit cards
Photos
Reviews For The Restaurant Store - Wilmington
Charles Dickerson
May 16,2025
Great location!!! The staff are always pleasant and very helpful.
Jill Jones
Apr 25,2025
I had such a great experience at the Restaurant Store. I have been trying to find a place for a long time because The company I have been shopping at for my commercial supplies has had a rapid decline in customer service. I found my new place! We were greeted when we walked into the door. We must have been asked 4 times by different employees if we needed help with anything. 50 to be a member annually is extremely reasonable. I highly recommend this place! The cashier over charged me accidentally and the store gave me credit immediately! You will NEVER go to another place again! Austin and Josh were so great! Thank you! You have a customer for life!
Italian Kitchen
Apr 20,2025
Great shopping experience! The staff is always friendly and are there to help in whatever way. Their website is great! Click the items to your cart, pay and pickup the next day. They even help you load your vehicle up with the products. Makes life alot easier!!
anesh kalyanapu
Apr 6,2025
One of the best stores I have been in to and the customer service is beyond the expectation and very personable, Amanda is the best with tremendous patience, if you are an amateur shopper for your start up business and confused of your requirements , she’s the one whom you should look for . Great and pleasant visit
Tracey Schultheis
Mar 6,2025
Customer service is always fantastic!!! You walk in and are greeted by at least three staff members. The music is always fun!!! Carlos is my absolute favorite!!! They always assist you to your vehicle and help load. Love The Restaurant Store in Wilmington!!!
steve rosenthal
Feb 13,2025
As a non-restaurant owner who loves to cook this place is fantastic for lots of supplies at a great price with great service. Ava was fantastic and spent lots of time with me. Thank you!
Y F
Feb 12,2025
Amazing people always ready to help with any questions or concerns. Valuable partner for business, thank you
Melissa McMillan
Feb 7,2025
This place is great. They have everything and the prices are fantastic. The only thing better than the selection is the STAFF. Sam was helpful and went out of his way to help me find the products I needed and get them shipped to store in time for a baby shower. But not only that, they’re truly kind and compassionate. Sam found out that I just had chemo and asked if the cancer was gone and how I was doing. His parents should be very proud. Also, my niece was with me and it’s her shower we’re planning so he congratulated her on her pregnancy and me on my remission multiple times. At checkout, Monica was very helpful and friendly as well. Every staff member we passed while shopping greeting us and asked if we needed help. The staff really went above and beyond to make this a fabulous experience for us. Looking forward to going back.
Reviews For The Restaurant Store - Wilmington